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  • All pets must be current on their Rabies vaccine (Proof from the veterinarian required for ALL services)

  • We must wait 48 hours after any vaccine to groom your pet.

  • All Coupons are ONE per dog/per purchaser

  • All coupons have a 24 hour cancellation policy, if you cancel within 24 hours or no show for your appointment you forfeit your coupon.

  • All appointments have a 24 hour cancellation policy, if you cancel your appointment within 24 hours there will be a late cancellation fee of $50 for each dog.

  • All no shows will have a now show fee at next appointment

  • Any pets left 2 hours after completion will be charged $5 per hour/ per dog for daycare.

  • Pets left after closing will be charged a $50 fee after 30 minutes and a $500 overnight fee will be applied and pets can be picked up the next business day.

  • If your pet has an emergency while in our care we will take them to the nearest vet hospital

  • We do not take any pet that has been given any kind a sedative or calming medication.

  • We do not take pets with any kind of open wounds or sores.

  • We do not take any pets that are in heat, pregnant, or nursing.

Please Call us at 916-899-6770

if you have any questions about our policies.

Thank you!

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